Do I need to wash my hair before my appointment?

Your hair shouldn’t be excessively dirty before a color appointment, as product buildup can affect the results. However, for head spa services, feel free to come in with your hair as dirty as you like!

What should I bring to my appointment?

Just yourself! Everything you need for your treatment will be provided at the studio.

How early should I arrive?

Please allow enough time to park and make your way to the salon. Arriving on time is ideal, as the door may be closed during head spa services if you arrive too early.

Can I book a service if I have a sensitive scalp or allergies?

Yes! Our treatments use organic, toxin-free products, and we can customise them to suit your specific needs.

Can I book multiple services in one appointment?

Absolutely! Let us know your preferences, and we’ll tailor your experience to include everything you need.

Do you offer gift vouchers?

Yes, we do! Our gift vouchers are perfect for sharing the Whole Soul Studio experience with someone special.

What if I need to cancel or reschedule?

We understand life happens! Please see our policy page, with all the relevant information.

Do you offer group bookings or shared sessions?

No. WholeSoul Studio does not offer group bookings.

Our work is intentionally designed to be individual, personalised, and therapeutic, rather than a social or group-based experience. Each session is tailored to your scalp, nervous system, and overall wellbeing.

Is the head spa a private experience?

Yes. Every session at WholeSoul Studio is a 1:1 private experience.

Your appointment is just you and your scalp therapist in a calm, uninterrupted space, no shared rooms, no multiple chairs, no external noise.

This allows us to fully personalise your treatment and create a deeply restorative experience.

Is this a holistic head spa or a scalp treatment?

It’s both.

Our sessions combine:

Trichology-informed scalp therapy

Natural, high-performance Oway products

Nervous system regulation and deep relaxation

Some clients come for specific scalp concerns. Others come purely for rest, grounding, and soul-level relaxation.

Both intentions are equally welcome.

What products do you use?

We exclusively use Oway. An organic, Italian-made professional hair and scalp care range.

Oway products are:

Biodynamic, organic, and ethically sourced

Free from harsh chemicals

Aligned with holistic scalp and nervous system care

How often should I book a session?

This depends on your intention.

Scalp concerns: we may recommend a short series. Maintenance or relaxation: monthly or seasonal sessions work beautifully. Your therapist will guide you based on your needs.